Case studies (anonymised)

Examples of how the cards come together.

Each engagement combines different services, depending on where you are in your change journey.

Case · New MGA platform

Launching a digital MGA with clear foundations.

Discovery, business analysis and solution design for a new MGA, covering CRM, broker portal and reporting requirements.

Discovery & design complete in weeks Clear scope for delivery partners
Case · Broker portal enhancements

Clarifying journeys in an existing portal.

Reviewed existing journeys, tidied product rules, refined UX and supported phased releases to improve consistency and data quality.

Reduced queries & rework Better alignment with rating & finance
Case · Data & reporting

Making downstream reporting more reliable.

Helped an insurance business rationalise how policy, risk and transaction data flows into reporting and finance systems.

Clear data model across systems Improved reconciliation process